Investigating - We are experiencing a recurring problem where some customers’ Galore V1 APIs respond slowly or not at all. The team is actively investigating the issue.
Apr 28, 2026 - 14:04 UTC
My Vessels
Operational
90 days ago
96.61
% uptime
Today
Applications
Degraded Performance
90 days ago
99.53
% uptime
Today
Cargo Quality
Operational
90 days ago
100.0
% uptime
Today
CII
Operational
90 days ago
100.0
% uptime
Today
Condition Monitoring Application
Operational
90 days ago
100.0
% uptime
Today
Data Explorer
Degraded Performance
90 days ago
97.94
% uptime
Today
Data Quality
Operational
90 days ago
96.38
% uptime
Today
Digital Signature
Operational
90 days ago
100.0
% uptime
Today
Export Hub
Operational
90 days ago
100.0
% uptime
Today
Fleet Explorer
Operational
90 days ago
100.0
% uptime
Today
Fleet Overview
Operational
90 days ago
100.0
% uptime
Today
Fleet Registry
Operational
90 days ago
100.0
% uptime
Today
Knowledge Hub
Operational
MDT Hull
Operational
90 days ago
100.0
% uptime
Today
MDT Trim
Operational
90 days ago
100.0
% uptime
Today
MDT Trim Lite
Operational
90 days ago
100.0
% uptime
Today
Report Hub
Operational
90 days ago
100.0
% uptime
Today
Tank Application
Operational
90 days ago
100.0
% uptime
Today
Tank Insight
Operational
90 days ago
100.0
% uptime
Today
Voyage Insight Service
Operational
90 days ago
100.0
% uptime
Today
Voyage Optimizer
Operational
90 days ago
100.0
% uptime
Today
Vessel Performance Merchant
Degraded Performance
90 days ago
96.29
% uptime
Today
Vessel Performance Offshore
Operational
90 days ago
100.0
% uptime
Today
Data Services
Operational
90 days ago
99.25
% uptime
Today
AIS data stream
Operational
90 days ago
100.0
% uptime
Today
CoachReport Scheduler
Operational
90 days ago
100.0
% uptime
Today
Fleet Registry API
Operational
90 days ago
99.44
% uptime
Today
GSN Scheduler
Operational
90 days ago
100.0
% uptime
Today
Monitoring API
Operational
90 days ago
99.44
% uptime
Today
Notification Scheduler
Operational
90 days ago
98.68
% uptime
Today
Timeseries API
Operational
90 days ago
96.26
% uptime
Today
Voyage API
Operational
90 days ago
97.96
% uptime
Today
Voyage Optimizer API
Operational
90 days ago
100.0
% uptime
Today
Voyage Scheduler
Operational
90 days ago
100.0
% uptime
Today
Weather Service
Operational
90 days ago
100.0
% uptime
Today
Kognifai Digital Platform
Operational
90 days ago
98.84
% uptime
Today
Kognifai Core Services
Operational
90 days ago
96.53
% uptime
Today
Global Secure Network
Operational
90 days ago
100.0
% uptime
Today
SSP
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Apr 28, 14:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 13:00 UTC
Scheduled -
We will update the Vessel Performance Merchant API with new features. During this time, users may encounter unresponsive dashboards.
Apr 26, 18:53 UTC
Resolved -
This incident has been resolved.
Apr 27, 10:08 UTC
Update -
We are continuing to investigate this issue.
Apr 27, 08:40 UTC
Investigating -
Some customers' Galore V1 APIs are responding slowly or not responding at all. We are actively investigating the issue.
Apr 27, 08:04 UTC
Completed -
The scheduled maintenance has been completed.
Apr 23, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 19:00 UTC
Scheduled -
Backend services will be scaled up for some customers to improve performance and stability. Approximately 5 minutes of downtime is expected during this period.
Apr 23, 10:37 UTC
Completed -
The scheduled maintenance has been completed.
Apr 23, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 14:00 UTC
Scheduled -
During the maintenance period the SSP portal will be unavailable, and the following services will be affected: - GSN Web Management - Support Requests - Azure Requests - Router Deployment
For information on new features for the SSP - please refer to the GSN Management home page and link to documentation.
Apr 20, 07:06 UTC
Completed -
The scheduled maintenance has been completed.
Apr 22, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 11:00 UTC
Scheduled -
We will update the Fleet Management API with some fixes. Users may experience unresponsive dashboards during this period.
Apr 21, 14:18 UTC
Completed -
The scheduled maintenance has been completed.
Apr 22, 08:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 08:00 UTC
Scheduled -
Documentation is now available directly in the portal via the new Knowledge Hub application. Users can browse documents in a structured tree, search by title or content, and view Markdown documentation without leaving the portal. The application is read-only and respects existing access permissions. No action is required from users.
Apr 21, 14:01 UTC