Completed -
The scheduled maintenance has been completed.
Jun 17, 17:00 UTC
Update -
Post-migration sanity checks have been completed by all teams, and the system is confirmed to be functioning normally.
While a few issues have been identified, they are being actively investigated. No major impact on overall system operation has been observed.
Thank you for your patience and understanding throughout this extended migration effort.
Jun 17, 12:52 UTC
Update -
Verification is underway, and sanity checks are in progress to ensure everything is working as expected. If you experience any issues, please try reopening your browser
Jun 17, 07:58 UTC
Verifying -
Verification is currently underway for the maintenance items.
Jun 16, 23:57 UTC
Update -
All portals will be unavailable for 3 to 4 hours from now while critical upgrades are in progress.
Jun 16, 12:12 UTC
Update -
The scheduled maintenance is still in progress and is taking longer than initially expected. The maintenance window has been extended. During this time, some services may experience intermittent disruptions. Our teams are working to complete the activity as quickly as possible, and we will continue to provide updates.
Jun 16, 10:15 UTC
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 15, 06:14 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 05:00 UTC
Scheduled -
As part of our ongoing efforts to improve platform performance, reliability, and security, we will be upgrading our Production Cloud Infrastructure.
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Expected impact
• During the change window, the portal may be temporarily unavailable.
• We expect up to 3 hours of downtime if the migration proceeds as planned.
• In the event of unforeseen issues, downtime may extend, with an additional maintenance window of up to 5 hours.
What this means for you
• You may experience a temporary inability to access the portal during this period.
• No data loss is expected.
Our commitment: We will work to minimise disruption and restore services as quickly as possible. Updates will be shared here if there are any changes to the plan or timeline.
Jun 12, 09:33 UTC