All Systems Operational

Uptime over the past 90 days. View historical uptime.
My Vessels Operational
Applications Operational
Cargo Quality Operational
CII Operational
Condition Monitoring Application Operational
Data Explorer Operational
Data Quality Operational
Digital Signature Operational
Export Hub Operational
Fleet Explorer Operational
Fleet Overview Operational
Fleet Registry Operational
Knowledge Hub Operational
MDT Hull Operational
MDT Trim Operational
MDT Trim Lite Operational
Report Hub Operational
Tank Application Operational
Tank Insight Operational
Voyage Insight Service Operational
Voyage Optimizer Operational
Vessel Performance Operational
Vessel Performance Offshore Operational
Data Services Operational
AIS data stream Operational
CoachReport Scheduler Operational
Fleet Registry API Operational
GSN Scheduler Operational
Monitoring API Operational
Notification Scheduler Operational
Timeseries API Operational
Voyage API Operational
Voyage Optimizer API Operational
Voyage Scheduler Operational
Weather Service Operational
Kognifai Digital Platform Operational
Kognifai Core Services Operational
Global Secure Network Operational
SSP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 13, 2026

No incidents reported today.

Nov 12, 2026

Maintenance on GSN backend SMTP service
Completed - The scheduled maintenance has been completed.
Nov 12, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 08:00 UTC
Scheduled - During this period users might experience instability and downtime when using the following systems and services:
• SMTP


Not affected:
• K-IMS lab
• Auto deployment and manual deployment of GSN Nodes
• Communication with vessels
• MPS License Server
• Onshore servers - communication
• Bomgar / remote support
• MPS updates
• Onshore server access to Office 365
• Vessel Insight/Edge communication to IOT Hub
• SelfServicePortal (SSP)
• Cacti
• M-Sport and Ms-Edge
• PKI certificate services
• Guacamole
Nov 11, 12:31 UTC
Many vessels are buffering data locally and data ingestion is delayed to cloud
Resolved - This incident has been resolved.
Nov 12, 07:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 10:24 UTC
Update - We are continuing to investigate this issue.
Nov 11, 07:54 UTC
Update - We are continuing to investigate this issue.
Nov 11, 07:53 UTC
Investigating - We are currently investigating this issue.
Nov 11, 07:26 UTC

Nov 11, 2026

Nov 10, 2026

No incidents reported.

Nov 9, 2026

Emergency Maintenance on GSN backend
Completed - The scheduled maintenance has been completed.
Nov 9, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 10:00 UTC
Scheduled - We need to upgrade mail services used in GSN
During this period users might experience instability and downtime when using the following systems and services:

• SMTP


Not affected:
• K-IMS lab
• Auto deployment and manual deployment of GSN Nodes
• Communication with vessels
• MPS License Server
• Onshore servers - communication
• Bomgar / remote support
• MPS updates
• Onshore server access to Office 365
• Vessel Insight/Edge communication to IOT Hub
• SelfServicePortal (SSP)
• Cacti
• M-Sport and Ms-Edge
• PKI certificate services
• Guacamole
Nov 9, 09:06 UTC

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

Delayed data from vessels for some customers
Resolved - All delayed data has been added and all services are running as normal.
Nov 5, 10:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 5, 07:20 UTC
Identified - The issue has been identified. Applications might be unresponsive while we are working on a fix.
Nov 5, 07:12 UTC
Investigating - Some customers might experience delay in data coming from vessels. We are investigating the issue.
Nov 5, 06:59 UTC

Nov 4, 2026

Planned Platform Maintenance
Completed - The scheduled maintenance has been completed.
Nov 4, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 13:30 UTC
Scheduled - To ensure our platform remains reliable, secure, and performant, we will upgrade the AKS infrastructure.

We expect services to remain available during the upgrade. Some users may experience brief interruptions or temporary service degradation during the maintenance window.

We appreciate your patience and will post updates here if there are any significant developments.
Nov 2, 09:22 UTC

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage