Investigating - We are currently investigating this issue.
May 28, 2026 - 11:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 28, 2026 - 11:36 UTC
Investigating - We are currently experiencing delays in data streaming for some customers; as a result, some data may not load in the affected applications.
Our team is investigating the issue and working to restore normal data flow as quickly as possible. We will provide updates as soon as more information becomes available.
May 28, 2026 - 10:14 UTC
My Vessels
Degraded Performance
90 days ago
98.19
% uptime
Today
Applications
Degraded Performance
90 days ago
99.69
% uptime
Today
Cargo Quality
Operational
90 days ago
100.0
% uptime
Today
CII
Operational
90 days ago
100.0
% uptime
Today
Condition Monitoring Application
Operational
90 days ago
100.0
% uptime
Today
Data Explorer
Degraded Performance
90 days ago
97.94
% uptime
Today
Data Quality
Degraded Performance
90 days ago
97.96
% uptime
Today
Digital Signature
Operational
90 days ago
100.0
% uptime
Today
Export Hub
Operational
90 days ago
100.0
% uptime
Today
Fleet Explorer
Operational
90 days ago
100.0
% uptime
Today
Fleet Overview
Operational
90 days ago
100.0
% uptime
Today
Fleet Registry
Operational
90 days ago
100.0
% uptime
Today
Knowledge Hub
Operational
MDT Hull
Operational
90 days ago
100.0
% uptime
Today
MDT Trim
Operational
90 days ago
100.0
% uptime
Today
MDT Trim Lite
Operational
90 days ago
100.0
% uptime
Today
Report Hub
Operational
90 days ago
100.0
% uptime
Today
Tank Application
Operational
90 days ago
100.0
% uptime
Today
Tank Insight
Operational
90 days ago
100.0
% uptime
Today
Voyage Insight Service
Operational
90 days ago
100.0
% uptime
Today
Voyage Optimizer
Operational
90 days ago
100.0
% uptime
Today
Vessel Performance Merchant
Degraded Performance
90 days ago
97.94
% uptime
Today
Vessel Performance Offshore
Operational
90 days ago
100.0
% uptime
Today
Data Services
Operational
90 days ago
99.4
% uptime
Today
AIS data stream
Operational
90 days ago
100.0
% uptime
Today
CoachReport Scheduler
Operational
90 days ago
100.0
% uptime
Today
Fleet Registry API
Operational
90 days ago
99.44
% uptime
Today
GSN Scheduler
Operational
90 days ago
100.0
% uptime
Today
Monitoring API
Operational
90 days ago
99.44
% uptime
Today
Notification Scheduler
Operational
90 days ago
98.68
% uptime
Today
Timeseries API
Operational
90 days ago
97.92
% uptime
Today
Voyage API
Operational
90 days ago
97.96
% uptime
Today
Voyage Optimizer API
Operational
90 days ago
100.0
% uptime
Today
Voyage Scheduler
Operational
90 days ago
100.0
% uptime
Today
Weather Service
Operational
90 days ago
100.0
% uptime
Today
Kognifai Digital Platform
Degraded Performance
90 days ago
99.39
% uptime
Today
Kognifai Core Services
Degraded Performance
90 days ago
98.19
% uptime
Today
Global Secure Network
Operational
90 days ago
100.0
% uptime
Today
SSP
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
May 28, 2026
Unresolved incident: Delays in data streaming for some customers.
Completed -
The scheduled maintenance has been completed.
May 27, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 07:30 UTC
Scheduled -
The Tank Insight application will be updated with fixes and new features. During the upgrade, users may occasionally experience slower performance or temporary unavailability of dashboards.
May 26, 09:16 UTC
Resolved -
This incident has been resolved.
May 26, 05:58 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
May 6, 05:25 UTC
Investigating -
We are experiencing a recurring problem where some customers’ Galore V1 APIs respond slowly or not at all. The team is actively investigating the issue.
Apr 28, 14:04 UTC
Completed -
The scheduled maintenance has been completed.
May 18, 14:00 UTC
Verifying -
Verification is currently underway for the maintenance items.
May 18, 13:44 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 12:30 UTC
Scheduled -
We will perform scheduled maintenance to roll out a new version of the Voyage Optimizer. This update features bug fixes and stability improvements, with no breaking changes. During this period, users may experience temporary service disruptions or degraded performance.
May 15, 18:56 UTC
Completed -
The scheduled maintenance has been completed.
May 18, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 06:30 UTC
Scheduled -
We will update the IoT Services to introduce new sensor calculation capabilities, edge connectivity features, and fleet registry improvements, along with bug fixes and stability improvements. Dashboards may be unresponsive, and data streaming may experience delays during this period. All existing sensors and configurations will continue to work as expected after the update.
May 14, 12:35 UTC