Identified - We have identified the issue and is working on a solution.
Sep 15, 2025 - 13:39 UTC
Investigating - Some of our customers with the Noon Report data option might see reports are not coming. We are investigating the issue.
Sep 12, 2025 - 13:56 UTC
My Vessels
Operational
90 days ago
98.95
% uptime
Today
Applications
?
Operational
90 days ago
99.99
% uptime
Today
Data Explorer
Operational
90 days ago
100.0
% uptime
Today
Data Quality
Operational
90 days ago
100.0
% uptime
Today
Vessel Performance Merchant
Operational
90 days ago
99.84
% uptime
Today
Vessel Performance Offshore
Operational
90 days ago
100.0
% uptime
Today
MDT Trim Lite
Operational
90 days ago
100.0
% uptime
Today
MDT Trim
Operational
90 days ago
100.0
% uptime
Today
MDT Hull
Operational
90 days ago
100.0
% uptime
Today
CII
Operational
90 days ago
100.0
% uptime
Today
Condition Monitoring Application
?
Operational
90 days ago
100.0
% uptime
Today
Cargo Quality
?
Operational
90 days ago
100.0
% uptime
Today
Report Hub
Operational
90 days ago
100.0
% uptime
Today
Export Hub
Operational
90 days ago
100.0
% uptime
Today
Fleet Explorer
Operational
90 days ago
100.0
% uptime
Today
Fleet Registry API
Operational
90 days ago
100.0
% uptime
Today
Fleet Registry
?
Operational
90 days ago
100.0
% uptime
Today
Digital Signature
Operational
90 days ago
100.0
% uptime
Today
Tank Application
?
Operational
90 days ago
100.0
% uptime
Today
Tank Insight
Operational
90 days ago
100.0
% uptime
Today
Voyage Insight Service
Operational
90 days ago
100.0
% uptime
Today
Fleet Overview
?
Operational
90 days ago
100.0
% uptime
Today
Data Services
?
Partial Outage
90 days ago
99.81
% uptime
Today
Timeseries API
?
Operational
90 days ago
99.84
% uptime
Today
AIS data stream
?
Operational
90 days ago
100.0
% uptime
Today
Voyage API
?
Operational
90 days ago
100.0
% uptime
Today
Weather Service
?
Operational
90 days ago
100.0
% uptime
Today
GSN Scheduler
?
Operational
90 days ago
100.0
% uptime
Today
CoachReport Scheduler
?
Partial Outage
90 days ago
98.51
% uptime
Today
Voyage Scheduler
?
Operational
90 days ago
100.0
% uptime
Today
Notification Scheduler
Operational
90 days ago
100.0
% uptime
Today
Monitoring API
?
Operational
90 days ago
100.0
% uptime
Today
Kognifai Digital Platform
Operational
90 days ago
99.99
% uptime
Today
Kognifai Core Services
Operational
90 days ago
100.0
% uptime
Today
Global Secure Network
Operational
90 days ago
99.99
% uptime
Today
SSP
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Sep 15, 17:17 UTC
Update -
Some customers will see a delayed data stream state in the Data Quality pages. This will be updated when the scheduled calculation is updated.
Sep 15, 13:40 UTC
Monitoring -
A fix has been implemented, and data flow has started again. Vessels are starting the data flow one by one and all is expected to start within 30 minutes. One of the earlier impacted backend services caused an additional temporary delay in data flow. This is resolved now.
Sep 15, 09:18 UTC
Identified -
Issue have been identified as certificate issues. Issue fix is taking longer than expected. We expect data flow to resume after some time.
Sep 15, 06:40 UTC
Investigating -
Customers with data flow subscriptions will receive notifications. We are looking into the issue.
Sep 15, 06:14 UTC
Completed -
The scheduled maintenance has been completed.
Sep 12, 02:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 11:30 UTC
Scheduled -
We will update the Vessel performance merchant with some fixes and new features. Users might experience unresponsive dashboards during this period.
Sep 11, 11:23 UTC
Resolved -
This incident has been resolved.
Sep 11, 19:30 UTC
Update -
We are continuing to work on a fix for this issue.
Sep 11, 19:29 UTC
Update -
All applications and API's are now fully operational. Some vessels might still see delays, but the data ingest is processing and we expect this to be resolved within some time.
Sep 11, 08:27 UTC
Update -
We have resolved the issue and is monitoring. Data stream ingestion might be delayed for some vessels.
Sep 11, 07:59 UTC
Identified -
The issue has been identified and a fix is being implemented.
Sep 11, 06:41 UTC
Investigating -
Some of our API's are slow or not responding in a timely fashion. We are investigating the issue.
Sep 11, 06:28 UTC
Completed -
The scheduled maintenance has been completed.
Sep 10, 11:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 10:30 UTC
Scheduled -
We will update the Digital Signature with new feature. Users might experience unresponsive dashboards during this period.
Sep 10, 08:45 UTC
Completed -
The scheduled maintenance has been completed.
Sep 4, 13:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 11:30 UTC
Scheduled -
We will soon update the Kognifai Core services. During this process, you might encounter some inconvenience, like login issues or difficulty accessing dashboards and features. Additionally, dashboards could become unresponsive at times, but we're actively working to enhance your experience. We appreciate your patience and understanding.
Sep 3, 19:47 UTC
Resolved -
This incident has been resolved.
Sep 4, 13:07 UTC
Investigating -
The notifications from the "Data Quality Notification" subscriptions is not triggered. Users will receive any notification or email (based on the configuration). We are investigating the issue.
Sep 3, 11:48 UTC