Monitoring - A fix has been implemented and we are monitoring the results.
May 06, 2026 - 05:25 UTC
Investigating - We are experiencing a recurring problem where some customers’ Galore V1 APIs respond slowly or not at all. The team is actively investigating the issue.
Apr 28, 2026 - 14:04 UTC
My Vessels
Operational
90 days ago
97.74
% uptime
Today
Applications
Operational
90 days ago
99.64
% uptime
Today
Cargo Quality
Operational
90 days ago
100.0
% uptime
Today
CII
Operational
90 days ago
100.0
% uptime
Today
Condition Monitoring Application
Operational
90 days ago
100.0
% uptime
Today
Data Explorer
Operational
90 days ago
97.94
% uptime
Today
Data Quality
Operational
90 days ago
97.51
% uptime
Today
Digital Signature
Operational
90 days ago
100.0
% uptime
Today
Export Hub
Operational
90 days ago
100.0
% uptime
Today
Fleet Explorer
Operational
90 days ago
100.0
% uptime
Today
Fleet Overview
Operational
90 days ago
100.0
% uptime
Today
Fleet Registry
Operational
90 days ago
100.0
% uptime
Today
Knowledge Hub
Operational
MDT Hull
Operational
90 days ago
100.0
% uptime
Today
MDT Trim
Operational
90 days ago
100.0
% uptime
Today
MDT Trim Lite
Operational
90 days ago
100.0
% uptime
Today
Report Hub
Operational
90 days ago
100.0
% uptime
Today
Tank Application
Operational
90 days ago
100.0
% uptime
Today
Tank Insight
Operational
90 days ago
100.0
% uptime
Today
Voyage Insight Service
Operational
90 days ago
100.0
% uptime
Today
Voyage Optimizer
Operational
90 days ago
100.0
% uptime
Today
Vessel Performance Merchant
Operational
90 days ago
97.5
% uptime
Today
Vessel Performance Offshore
Operational
90 days ago
100.0
% uptime
Today
Data Services
Operational
90 days ago
99.36
% uptime
Today
AIS data stream
Operational
90 days ago
100.0
% uptime
Today
CoachReport Scheduler
Operational
90 days ago
100.0
% uptime
Today
Fleet Registry API
Operational
90 days ago
99.44
% uptime
Today
GSN Scheduler
Operational
90 days ago
100.0
% uptime
Today
Monitoring API
Operational
90 days ago
99.44
% uptime
Today
Notification Scheduler
Operational
90 days ago
98.68
% uptime
Today
Timeseries API
Operational
90 days ago
97.47
% uptime
Today
Voyage API
Operational
90 days ago
97.96
% uptime
Today
Voyage Optimizer API
Operational
90 days ago
100.0
% uptime
Today
Voyage Scheduler
Operational
90 days ago
100.0
% uptime
Today
Weather Service
Operational
90 days ago
100.0
% uptime
Today
Kognifai Digital Platform
Operational
90 days ago
99.24
% uptime
Today
Kognifai Core Services
Operational
90 days ago
97.74
% uptime
Today
Global Secure Network
Operational
90 days ago
100.0
% uptime
Today
SSP
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
We will update the IoT Services to introduce new sensor calculation capabilities, edge connectivity features, and fleet registry improvements, along with bug fixes and stability improvements. Dashboards may be unresponsive, and data streaming may experience delays during this period. All existing sensors and configurations will continue to work as expected after the update. Posted on
May 14, 2026 - 12:35 UTC
Resolved -
This incident has been resolved.
May 12, 06:49 UTC
Update -
We are continuing to work on a fix for this issue.
May 8, 11:00 UTC
Identified -
The issue has been identified, and the team is working on a fix.
May 7, 11:19 UTC
Investigating -
Due to persistent issues with one of our backend clusters, some customers may experience slower performance, difficulty accessing various applications, or delays in data ingestion.
May 7, 11:03 UTC
Completed -
The scheduled maintenance has been completed.
May 10, 16:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 04:30 UTC
Scheduled -
We will perform scheduled maintenance to increase storage capacity and improve platform stability. This work ensures continued reliability and performance. Service may be temporarily unavailable during the maintenance window.
May 8, 20:38 UTC
Resolved -
This incident has been resolved.
May 8, 13:48 UTC
Identified -
The VPM problem is identified. will release a hotfix tonight.
May 8, 11:29 UTC
Investigating -
The fleet listing API is currently experiencing slow response times, affecting the following applications and services: My Vessels, Data Explorer, Data Quality, and VPM. The team is actively investigating the issue and working to restore normal performance.
May 8, 11:09 UTC
Completed -
The scheduled maintenance has been completed.
May 8, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 08:00 UTC
Scheduled -
We will perform planned maintenance to improve Vessel Performance. Users may notice improved KPI visibility, an enhanced map experience, smoother widget interactions, a redesigned fuel consumption chart, and integration with the Trim application. This update also includes naming updates and general fixes and improvements.
May 7, 13:04 UTC
Resolved -
This incident has been resolved.
May 6, 05:19 UTC
Investigating -
Router statuses in Vessel Insight are delayed in updating, which might lead to applications showing the vessel as offline.
May 5, 07:31 UTC