Kognifai Maritime Ecosystem

All Systems Operational

Uptime over the past 90 days. View historical uptime.
My Vessels Operational
90 days ago
100.0 % uptime
Today
Applications ? Operational
90 days ago
100.0 % uptime
Today
Data Explorer Operational
90 days ago
100.0 % uptime
Today
Data Quality Operational
90 days ago
100.0 % uptime
Today
Vessel Performance Merchant Operational
90 days ago
100.0 % uptime
Today
Vessel Performance Offshore Operational
90 days ago
100.0 % uptime
Today
MDT Trim Lite Operational
90 days ago
100.0 % uptime
Today
MDT Trim Operational
90 days ago
100.0 % uptime
Today
MDT Hull Operational
90 days ago
100.0 % uptime
Today
CII Operational
90 days ago
100.0 % uptime
Today
Condition Monitoring Application ? Operational
90 days ago
100.0 % uptime
Today
Cargo Quality ? Operational
90 days ago
100.0 % uptime
Today
Report Hub Operational
90 days ago
100.0 % uptime
Today
Export Hub Operational
90 days ago
100.0 % uptime
Today
Fleet Explorer Operational
90 days ago
100.0 % uptime
Today
Fleet Registry API Operational
90 days ago
100.0 % uptime
Today
Fleet Registry ? Operational
90 days ago
100.0 % uptime
Today
Digital Signature Operational
90 days ago
100.0 % uptime
Today
Tank Application ? Operational
90 days ago
100.0 % uptime
Today
Tank Insight Operational
90 days ago
100.0 % uptime
Today
Voyage Insight Service Operational
90 days ago
100.0 % uptime
Today
Fleet Overview ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
Timeseries API ? Operational
90 days ago
100.0 % uptime
Today
AIS data stream ? Operational
90 days ago
100.0 % uptime
Today
Voyage API ? Operational
90 days ago
100.0 % uptime
Today
Weather Service ? Operational
90 days ago
100.0 % uptime
Today
GSN Scheduler ? Operational
90 days ago
100.0 % uptime
Today
CoachReport Scheduler ? Operational
90 days ago
100.0 % uptime
Today
Voyage Scheduler ? Operational
90 days ago
100.0 % uptime
Today
Notification Scheduler Operational
90 days ago
100.0 % uptime
Today
Monitoring API ? Operational
90 days ago
100.0 % uptime
Today
Kognifai Digital Platform Operational
90 days ago
99.99 % uptime
Today
Kognifai Core Services Operational
90 days ago
100.0 % uptime
Today
Global Secure Network Operational
90 days ago
99.99 % uptime
Today
SSP ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 30, 2025
Upgrade of Kognifai Storage Service
Completed - The scheduled maintenance has been completed.
Jun 30, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 13:31 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 30, 13:28 UTC
Scheduled - We will be swapping the timescale image of the Timescale instance of the selected customer in production. During the maintenance, there will be intermittent connection issues for a few minutes. We will let you know about the changes.
Jun 30, 13:22 UTC
Update of Fleet Registry API
Completed - The scheduled maintenance has been completed.
Jun 30, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 13:30 UTC
Scheduled - We will update the Fleet Registry with some fixes and new features. Users might experience unresponsive dashboards during this period.
Jun 27, 19:14 UTC
Critical outage at GSN Datacenter. Amsterdam datacenter is unavailabel
Resolved - This incident has been resolved.
Jun 30, 12:47 UTC
Monitoring - Systems back to normal operation
Jun 30, 11:59 UTC
Identified - Root cause has been identified. Services are recovering now
Jun 30, 11:37 UTC
Update - We are continuing to investigate this issue.
Jun 30, 11:25 UTC
Investigating - Critical outage at GSN datacenter in Amsterdam.
This will affect services and vessels connected to Amsterdam
Jun 30, 11:13 UTC
Update of Kognifai IoT services
Completed - The scheduled maintenance has been completed.
Jun 30, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 07:00 UTC
Scheduled - We will be performing maintenance and updates on the Kognifai IoT Services. During this time, users might encounter unresponsive dashboards and delays in data streaming.
Jun 27, 18:37 UTC
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025
Update of the Report Hub application
Completed - The scheduled maintenance has been completed.
Jun 20, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 08:30 UTC
Scheduled - We will update the Report Hub application with fixes and new features. During this period, users might experience unresponsiveness.
Jun 19, 12:06 UTC
Jun 19, 2025

No incidents reported.

Jun 18, 2025
Update of Fleet Registry
Completed - The scheduled maintenance has been completed.
Jun 18, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 11:30 UTC
Scheduled - We will update the Fleet Registry with some fixes and new features. Users might experience unresponsive dashboards during this period.
Jun 18, 11:15 UTC
Jun 17, 2025
Updated VI Terms of Use and SLA
Completed - The scheduled maintenance has been completed.
Jun 17, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 06:00 UTC
Scheduled - Effective June 16, 2025, our Terms of Use for the Kognifai Services is updated as follows:

Clause 1 – All references to Kongsberg Digital (“KDI”) have been removed, due to the transfer of its maritime portfolio to its affiliate, Kongsberg Maritime. References are now to K-Sim AS (“Kongsberg”), a wholly owned subsidiary of Kongsberg Maritime that has assumed all related obligations and rights under the Terms of Use. Clarified that in the event of any conflict, the Customer’s Subscription Agreement prevails over the Terms of Use.

Clause 3, 2nd paragraph – Clarified that the Customer is only responsible for preventing unauthorised access to Kognifai Services via their own account and within their control. There is no expectation that the Customer secures the services as a whole.

Clause 4.1 – Clarified how vessel data is transferred to the cloud. Also updated to reflect that Kongsberg now performs frequent short-term and long-term backups of Customer Data to support recovery. However, these backups may not meet all Customer-specific needs, so Customers are still encouraged to maintain their own backups as required.

Clause 4.2 – The Privacy Statement link has been updated to Kongsberg Maritime’s version due to the portfolio transfer. There are no material changes to the policy. It is also clarified that routine processing of Personal Data is not expected as part of the Kognifai Services. However, should this be the case for any Kongsberg or Third Party Applications Customer decides to subscribe to, then the Customer needs to comply with the applicable privacy policies of such Kongsberg or Third Party Applications.

Clause 5 – Updated to state that Kongsberg will provide no less than 6 months’ notice for any planned material Updates that significantly impact access to or use of Kognifai Services owned by Kongsberg, or that involve deprecation or discontinuation of material components or functionalities.

Clause 6 – Updated to further describe Kongsberg’s ‘defense-in-depth’ approach to security and explain how cookies function within the Kognifai Platform. Authorized Users can adjust cookie settings directly within the platform.

Clause 9.4 – Clarified that Customers must take commercially reasonable steps to avoid introducing viruses, not only through Customer Data, but also through the actions or omissions of the Customer or its Authorized Users. Kongsberg’s corresponding obligation remains in Clause 9.1. The Trade Controls section (paragraphs 4-5) has been fully updated to address vessel flag states, sanctionable activities (with an exception for innocent passage), and restricted end use.

Clause 11.3(f) – Clarified that if the Customer requests data sharing with third parties, Kongsberg cannot be responsible for the data once it is shared, including when data is shared between Kognifai Services Customers (a shipowner and a charterer for example).

Clause 11.3, last paragraph – Clarified that upon termination, Kongsberg and its Associates can only keep any improvements, developments and Analysis already made using Customer Data but will delete the Customer Data itself.

The full Terms of Use are publicly available here: https://www.kongsberg.com/maritime/products/digital/vessel-insight/vessel-insight-terms-of-use/ All equivalent KDI weblinks will be redirected onto this new page, in order to ensure Customers’ continued access to these Terms of Use via old weblinks as well.


Effective June 16, 2025, our SLA for the Kognifai Services is updated as follows:

Recitals – All references to Kongsberg Digital (“KDI”) have been removed, due to the transfer of its maritime portfolio to its affiliate, Kongsberg Maritime. References are now to K-Sim AS (“Kongsberg”), a wholly owned subsidiary of Kongsberg Maritime that has assumed all related obligations and rights under the SLA.

Recitals – The order of precedence has been clarified: both the Subscription Agreement and the Terms of Use take precedence over the SLA in the event of a conflict. The previous version only referenced the Subscription Agreement taking precedence.

Recitals – Definitions have been aligned with those in the Terms of Use. For example, “services” is now “Kognifai Services,” as defined in the Terms of Use, covering all services the Customer has subscribed to under its Subscription Agreement.

Clause 1.2 – The incident priority/response time table has been updated to clarify the definition of response time, business hours, and a business day (see asterisks below the table).

Clause 2 – Updated to clarify that while service level objectives are warranted, these exclude service unavailability caused by Kongsberg Hardware. Clause 3 continues to cover hardware repair or replacement as needed.

Clause 4 – A new point of contact has been added for escalation of incidents.


The full SLA is publicly available here: https://www.kongsberg.com/maritime/products/digital/vessel-insight/kognifai-maritime-support--service-level-agreement/ All equivalent KDI weblinks will be redirected onto this new page, in order to ensure Customers’ continued access to the SLA via old weblinks as well.
Jun 13, 05:56 UTC
Jun 16, 2025

No incidents reported.

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