Galore APIs are not responding.

Incident Report for Kognifai Maritime Ecosystem

Resolved

This incident has been resolved.
Posted Jul 21, 2026 - 04:57 UTC

Update

We are continuing to monitor for any further issues.
Posted Jul 20, 2026 - 17:56 UTC

Update

We are continuing to monitor for any further issues.
Posted Jul 20, 2026 - 12:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 20, 2026 - 12:43 UTC

Update

We are continuing to investigate this issue.
Posted Jul 20, 2026 - 10:31 UTC

Investigating

We are experiencing a recurring issue in which some customers’ Galore V1 APIs respond slowly or not at all. The team is actively investigating the issue.
Posted Jul 20, 2026 - 09:20 UTC
This incident affected: My Vessels, Applications (Data Explorer, Data Quality, Vessel Performance Merchant), and Data Services (Timeseries API).
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