We have completed the maintenance and are monitoring the system. Some customers might see delayed data ingest.
Posted Mar 13, 2026 - 21:01 UTC
Update
The migration is still ongoing, so services will be unavailable today. We have lengthened the maintenance window to ensure a secure and thorough migration of our backend system. During this period, users may still experience downtime or unresponsive applications. We will provide further updates as the process proceeds. Thank you for your continued patience and understanding.
Posted Mar 13, 2026 - 09:04 UTC
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Mar 12, 2026 - 08:20 UTC
Update
We are performing a planned migration of our cloud infrastructure. During this maintenance window, customer portals may be completely unavailable or unresponsive. There is no risk of data loss. All customer data remains fully secure and intact throughout the migration. We expect services to be restored shortly after the migration is complete. Thank you for your patience and understanding.
Posted Mar 12, 2026 - 08:15 UTC
Update
Migration is ongoing still, users might experience unresponsive applications.
Posted Mar 11, 2026 - 15:29 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 11, 2026 - 08:00 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Mar 10, 2026 - 07:51 UTC
Scheduled
As part of KDI to KM migration there will be a planned maintenance to move below components: • Storage • IoT Services • Vessel Insight Applications • Kognifai Digital Platform – Core Services
During this period users might experience instability and downtime
Not impacted components are • Global Secure Network • SSP
Posted Mar 10, 2026 - 06:22 UTC
This scheduled maintenance affected: Kognifai Digital Platform (Kognifai Core Services), My Vessels, Data Services (Fleet Registry API, Monitoring API, Timeseries API, Voyage API), and Applications (Data Explorer, Data Quality, Vessel Performance Merchant).