Vessels appear as offline

Incident Report for Kognifai Maritime Ecosystem

Resolved

This incident has been resolved.

Posted Jul 31, 2025 - 06:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 30, 2025 - 08:06 UTC

Investigating

Vessels appear "Offline" in "My Vessels - Data Quality" for some of the customers. Data stream from vessels is not impacted.
We are investigating the issue.

Posted Jul 30, 2025 - 07:11 UTC

This incident affected: Data Services (Timeseries API), My Vessels, Kognifai Digital Platform (Global Secure Network, SSP), and Applications (Data Quality).