Slow or unresponsive application data retrieval

Incident Report for Kognifai Maritime Ecosystem

Resolved

This incident has been resolved.
Posted Nov 04, 2025 - 06:50 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 03, 2025 - 12:27 UTC

Update

We are continuing to investigate this issue.
Posted Nov 03, 2025 - 12:25 UTC

Investigating

Some customers' Galore V1 APIs are experiencing slow responses or are not responding at all.
We are actively investigating the issue.
Posted Nov 03, 2025 - 11:35 UTC
This incident affected: Applications (Data Explorer, Vessel Performance Merchant).